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Scored FAQ — all your questions answered here

From opening an account to making a withdrawal — every question you might have about scored, answered in one place.

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Browse the categories below or jump straight to the FAQ

👤
Account & Registration

Learn about opening an account, logging in, resetting your password, and updating your personal details.

💳
Deposits & Withdrawals

Learn how to deposit and withdraw via Mobile Pay, Nagad, and Rocket, including processing times.

🎁
Bonuses & Promotions

Learn about the terms and conditions for claiming the welcome bonus, free bets, cashback, and other offers.

🏏
Betting Rules

How to place bets, how odds work, what live betting is — it's all explained here.

🔒
Security & Privacy

Learn about account security, 2FA, data privacy, and how to protect yourself from fraud.

📱
App & Technology

Find answers to questions about downloading, installing, and using the scored app.

Frequently Asked Questions

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Account & Registration

To open an account on scored, you need an active Bangladeshi mobile number, your full name, and a strong password. You must be at least 18 years old. Registration is completely free and takes just 3 minutes.

No. Only one account is allowed per mobile number. If multiple accounts are found, all of them may be suspended and any bonuses forfeited.

on the Login page Click the "Forgot password?" link. An OTP will be sent to your registered mobile number. Verify with the OTP and set a new password. The whole process takes under 2 minutes.

You can start betting right after registration. However, for larger withdrawals, you may need to verify your identity by submitting a photo of your National ID or passport. This is done to keep your account secure.

Yes. You can temporarily suspend your account if you need a break. For permanent deletion, contact support. As part of Responsible Gambling, we also offer self-exclusion — learn more Responsible Gambling page.
Deposits & Withdrawals

Depositing on scored is easy via Mobile Pay, Nagad, and Rocket. Simply use the Send Money option on your mobile banking app to deposit directly. The minimum deposit is just ৳200.

Deposits are usually processed within 5 to 15 minutes. During peak hours or high server load, it may take a little longer. If more than 30 minutes have passed, contact support with your reference number.

Standard withdrawals are processed within 2 to 6 hours. Verified accounts are often processed even faster. All withdrawals are guaranteed to complete within 24 hours.

The minimum withdrawal amount is ৳500. The maximum single withdrawal depends on your account level — verified accounts have significantly higher limits. Check your Account Settings for full details.

No, scored does not charge any deposit fees. However, your mobile banking operator (Mobile Pay/Nagad) may deduct their own Send Money charges, which are determined by their respective policies.
Bonuses & Promotions

The welcome bonus is added automatically when you open a new account and make your first deposit. Enter a promo code (if applicable) at registration to claim the bonus. Full bonus terms on the promotions page View.

No, bonus funds cannot be withdrawn directly. Once you have placed the required amount in bets (met the wagering requirement), any winnings earned from the bonus can be withdrawn.

scored's on the Voucher page You'll find the latest codes there. Voucher codes are also sent via SMS to registered members and through our official social media channels.

scored regularly offers weekly and monthly cashback deals. Special promotions are also available during major tournament seasons, such as IPL and the World Cup. promotions page Stay tuned.
Betting Rules

Live betting lets you place bets in real time while a match is in progress. Odds shift continuously based on how the game unfolds. You can view all active matches in scored's live betting section and bet on whichever markets you prefer.

The minimum bet on scored starts at just ৳50. High roller markets have significantly higher maximum bet limits. To check the limits for a specific market, High Roller Page View.

Once a bet is confirmed, it generally cannot be cancelled. However, if the Cash Out feature is available, you can close your bet before the match ends and secure a partial payout.

If a match is fully cancelled or abandoned, the full stake is generally refunded to your account. Rules may vary in specific cases, so Terms & Conditions Read the page.
Security & Privacy

No. scored never sells or shares your personal information with third parties. Disclosure only occurs when required by law. Learn more Privacy Policy View.

After logging in, go to Account Settings, click on "Security", and enable Two-Factor Authentication. You'll then receive an OTP on your mobile with every login. Turning this on is strongly recommended.

If you notice any unusual activity on your account, change your password immediately and send us the details at support@scored.click. To log out of all suspicious devices, go to Settings and select "Log out of all devices".
App & Technology

The official scored app is available directly App Page Both Android and iOS versions are available for download. Android users need to download and install the APK file.

To install apps from unknown sources on Android, go to Settings > Security > enable "Unknown Sources" or "Install unknown apps". You can turn this off again after installation. If you run into any issues, On the app page View the step-by-step guide.

Both work equally well. However, the app offers push notifications, biometric login, and offline score tracking. For regular users, the app is the more convenient choice.

To open an account on scored, you need an active Bangladeshi mobile number, your full name, and a strong password. You must be at least 18 years old.

No. Only one account is permitted per mobile number. If multiple accounts are detected, all of them may be suspended.

on the Login page Click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify with the OTP and set a new password.

For large withdrawals, you may be required to provide a photo of your national ID or passport.

Yes. You can temporarily lock your account for a break. To permanently delete it, please contact support. Responsible Gambling Learn about self-exclusion on the page.

You can easily deposit via Mobile Pay, Nagad, and Rocket. The minimum deposit is ৳200.

Usually within 5 to 15 minutes. If it takes longer than 30 minutes, contact support with your reference number.

Typically within 2 to 6 hours. All withdrawals are guaranteed to be processed within 24 hours.

Minimum withdrawal is ৳500. Verified accounts have a much higher limit.

scored does not charge any deposit fees. However, your mobile banking operator may apply their own transaction charges.

A welcome bonus is automatically credited when you open a new account and make your first deposit. promotions page View details.

No. Once the wagering requirement is met, winnings earned from the bonus can be withdrawn.

on the Voucher page You'll find the latest codes there. Codes are also sent via SMS.

scored regularly offers weekly and monthly cashback promotions. promotions page Stay tuned.

You can place bets in real time while a match is in progress. Odds update continuously based on how the game unfolds.

The minimum bet on scored starts from just ৳50. On the high roller page View detailed limits.

Once confirmed, cancellations are generally not possible. If the "Cash Out" feature is available, you can take a partial payout.

If a match is fully cancelled, your full stake will be refunded. Learn more Terms & Conditions View.

No. Your information is never disclosed except where required by law. Privacy Policy View.

Go to Account Settings > "Security" > enable Two-Factor Authentication. You'll receive an OTP on your mobile with every login.

Change your password immediately and notify us at support@scored.click. Log out of all devices.

App Page Both Android and iOS versions are available for download.

Settings > Security > Enable "Unknown Sources". For a detailed guide, On the app page you'll find it.

Both work equally well. However, the app offers added benefits like push notifications, biometric login, and offline score tracking.

Scored FAQ — Detailed Guide

Scored is one of the fastest-growing online Sports Betting platforms in Bangladesh, with thousands of members placing bets on cricket, football, tennis, and more every day. New members often have plenty of questions — how to get started, whether their money is safe, and how to claim bonuses. This FAQ page is designed to answer all of that clearly and honestly.

Registering on scored is completely free and only takes a few minutes — all you need is an active mobile number. You can deposit and start betting right after signing up. A welcome bonus is automatically credited on your first deposit.

All content on scored is available in Bangla, and our support team is ready to assist you in Bangla too — 24 hours a day, 7 days a week.

Why do payments generate the most questions?

When it comes to online betting, money is the most sensitive issue. Many people in Bangladesh worry about funds getting stuck or not being returned. scored takes this seriously. Deposits via Mobile Pay, Nagad, and Rocket are near-instant, and withdrawals typically come through within 2–6 hours. Thousands of members successfully cash out every day.

What You Need to Know About Bonuses

There are many misconceptions about bonuses. Some people assume a bonus is simply free money — but in reality, bonuses come with wagering requirements, meaning you need to place a certain amount of bets before withdrawing. scored's bonus terms are clearly stated with nothing hidden. It's always a good idea to read the conditions before claiming any bonus.

Your security is in safe hands

Scored uses 256-bit SSL encryption, the same standard used by banking websites. Your password and payment details are never stored in plain text. Enabling Two-Factor Authentication adds an extra layer of security to your account.

  • Scored will never ask for your password via SMS or phone.
  • Official emails come from the scored.click domain only.
  • Do not click on suspicious links.
  • Avoid betting over public Wi-Fi.

Where to go if you have more questions?

If you can't find your answer in this FAQ, use scored's live chat support or email us at support@scored.click. You'll typically get a response within 1 hour. scored believes in transparency — giving honest answers to every question is what we stand for.

Contact Support
Live Chat

The fastest way to get help. Average response time is under 2 minutes.

Email Support

For complex issues, please write in with full details.

support@scored.click
Terms & Conditions

Learn about betting rules and platform terms.

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Responsible Gambling

A guide to betting safely and responsibly.

Learn →
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Scored's support team is with you 24/7. Open an account today and enjoy the best betting experience in Bangladesh.

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